Description

This course explores how consumer behavior is transforming the healthcare industry, with a focus on trust, transparency, and patient decision-making. Students will examine current events, including telehealth expansion, healthcare policy shifts, and public health crises, to understand how real-world developments influence consumer choices. Through case studies and practical insights, the course highlights how providers and organizations can better engage and serve modern healthcare consumers. It is ideal for individuals who want a timely and practical perspective on the evolving healthcare landscape.

CLASS SCHEDULE: Our class schedules may be subject to change. You can always view the most current class status anytime on the Community Programs website. To stay up to date after registering, please monitor your email, as any changes will be sent to the email address we have on file.

Activity Category

Career Training

Location

Online via Zoom

Instructor

Steven Ball