How to Order a Copy of Your Certificate or Diploma Complete the Contact Form Fill out the designated contact form to initiate your request for a reprint. Ensure all required fields are accurate. Processing Time Please allow 2-3 weeks from the time payment is made for processing and delivery. Pay the Reprint Fee Submit the required fee for the reprint. Note: All fees are nonrefundable. Verify Your Mailing Address Double-check that your mailing address is correct, including apartment or suite numbers, to ensure successful delivery.